This page regroups system requirements and hardware compatibility information.

Supported systems

Below is a list of hardware and systems supported by the application:

General recommendations

To get good performance when using the UV Tile workflow we advise to use:

• 32GB of RAM
• GPU with 8GB of VRAM
• SSD to store both project and application cache.

Miscellaneous:

• For working in comfortable conditions we recommend a monitor with a resolution greater than 1 Mega Pixels and wider than 1280 pixels.
• Exporting at 8K (8192*8192 pixels) requires a GPU with more than 2GB of VRam.
• Only versions 2019.x and above have been notarized in order to run on MacOS 10.15 (Catalina).
• On CentOS 7.5 or older, the application may not start because of a library dependency issues (FT_Get_Font_Format error). We recommend updating the system or installing the following library .
• To use the software via RDP (Remote Desktop) see the dedicated documentation page.
• Crash on Ryzen CPU when baking, can be fixed by updating the BIOS.

Supported GPUs

Below is a list of the GPU models compatible with the application:

• NVIDIA GeForce GTX 1060 and above
• NVIDIA Quadro M2000 and above
• AMD Radeon RX 580 and above
• AMD Radeon Pro 5300 M

Unsupported configurations

• Windows:
  • Virtual machine are not supported.
  • Windows Server is not supported.
•  Mac:
  • Only official Apple configurations are supported.
  • eGPUs are not currently supported and may have stability issues.
• Linux:
  • Mesa drivers on Linux are not supported.
• Any platform:
  • Integrated GPUs are not supported.

Minimum GPU Drivers Versions

Below is a list of the minimum GPU drivers version required for the application to run without issues. This list may be subject to changes as new versions release.

To download new drivers see: GPU has outdated drivers.

Drivers compatibility issues

For a detailed list of GPU drivers issues per constructor please take a look a the dedicated documentation page.

GPU Raytracing for Baking

To enable GPU Raytracing via Optix or DXR the minimum drivers recommended above must be installed.

DXR requires the following minimum configuration as well:

• Windows 10 version 1809 (build number 10.0.17763), see this page for more information
• GPU with Pascal architecture (Nvidia GeForce 10XX)

GPU raytracing runs optimally on dedicated ray tracing hardware such as NVIDIA GeForce RTX or NVIDIA Quadro RTX GPUs.

Supported Graphic tablets

Below is a list of compatible Graphic Tablets which have been tested with Substance 3D Painter version 7.4.2:

Supported 3Dconnexion SpaceMouse models

Below is a list of compatible Graphic Tablets which have been tested with Substance 3D Painter version 8.1:

Language

The software interface is available in the following languages:

• English
• German
• French
• Japanese
• Chinese (simplified)