Exporting a DXDiag

This page explains what a DXDiag is and how to generate it.

The DXDiag is a diagnostic created on Windows that gives information about your computer and your GPU setup.

Here are the steps to export it when requested by the support team:

  1. Go to Start > Run and type "dxdiag" (without quotes) in the "Open" field and press OK button 
  2. Wait for the "green" progress bar to finish loading and then press the "Save All Information..." button 
  3. Name the file with some useful info, like your name and the date, and save it where you can find it, like the Desktop, by pressing the "Save" button 
  4. Press the "Exit" button to quit this application