Activation and licenses

This pages regroups information on how to activate and manage your licenses to unlock the application.

Activation process per application type

Depending on where the application has been downloaded, the activation process may be different:

Application TypeActivation process
Creative Cloud Desktop

See the dedicated page in the Helx documentation.

In case there are any issues the Creative Cloud documentation may provide additional answers.

SteamLaunch the product directly from the Steam application itself.
Substance 3D standaloneSee the activation process described below.

Activation steps

Using the activation wizard

Three choices are available:

  • Evaluate this product: generate a license file based on your hardware which will be valid for the next 30 days only.
  • Activate using licence file: activate the product with a license file (*.key) downloaded from your account page the Substance 3D website.
  • Activate using your account: activate the product by using a login and password to connect to your account and automatically retrieve the license file.
To install the license file during the wizard process, make sure you are running the software as an administrator and to temporary disable your anti-virus.

Manual activation

It is possible to manually activate Substance Painter by putting the license.key file in the following folder:

PlatformVersionPath
Windows3.0 or newerApp Data (local)C:\Users\[username]\AppData\Local\Adobe\Adobe Substance 3D Sampler
App Data (roaming)C:\Users\[username]\AppData\Roaming\Adobe\Adobe Substance 3D Sampler
LegacyApp Data (local)C:\Users\[username]\AppData\Local\Allegorithmic\Substance Alchemist
App Data (roaming)C:\Users\[username]\AppData\Roaming\Allegorithmic\Substance Alchemist
Mac3.0 or newer/Users/[username]/Library/Application Support/Adobe/Adobe Substance 3D Sampler
Legacy/Users/[username]/Library/Application Support/Allegorithmic/Substance Alchemist
Linux3.0 or newer/home/[username]/.local/share/Adobe/Adobe Substance 3D Sampler
Legacy/home/[username]/.local/share/Allegorithmic/Substance Alchemist
Some of the directories in the paths mentioned above may be hidden by default. Type the path manually in the file explorer or display hidden files to view them.

Make sure that the file is called license.key otherwise the application will not be able to find it.

Environment variable

Similar to the manual activation, but the location of the license file can be overridden via an Environment Variable.