Activation and licenses

This page has information on how to activate and manage your licenses so you can start using Sampler.

Activation process per application type

The activation process depends on where you purchased or have access to Sampler:

Application TypeActivation process
Creative Cloud Desktop

See the dedicated page in the HelpX documentation.

In case there are any issues the Creative Cloud documentation may provide additional answers.

SteamLaunch the product directly from the Steam library.
Substance 3D standaloneSee the activation process described below.

Activation steps

The activation wizard

Three choices are available:

  • Evaluate this product: generate a license file based on your hardware which will be valid for the next 30 days only.
  • Activate using license file: activate the product with a license file (*.key) downloaded from your account page the Substance 3D website.
  • Activate using your account: activate the product by using a login and password to connect to your account and automatically retrieve the license file.
To install the license file with the Activation Wizard, make sure you run Sampler as an administrator and temporarily disable your anti-virus.

Manual activation

It is possible to manually activate Sampler by putting the license.key file in the following folder:

Windows3.0 or newerApp Data (local)C:\Users\[username]\AppData\Local\Adobe\Adobe Substance 3D Sampler
App Data (roaming)C:\Users\[username]\AppData\Roaming\Adobe\Adobe Substance 3D Sampler
LegacyApp Data (local)C:\Users\[username]\AppData\Local\Allegorithmic\Substance Alchemist
App Data (roaming)C:\Users\[username]\AppData\Roaming\Allegorithmic\Substance Alchemist
Mac3.0 or newer/Users/[username]/Library/Application Support/Adobe/Adobe Substance 3D Sampler
Legacy/Users/[username]/Library/Application Support/Allegorithmic/Substance Alchemist
Linux3.0 or newer/home/[username]/.local/share/Adobe/Adobe Substance 3D Sampler
Legacy/home/[username]/.local/share/Allegorithmic/Substance Alchemist
Some of the directories in the paths mentioned above may be hidden by default. Type the path manually in the file explorer or display hidden files to view them.

Make sure that the file is called license.key otherwise the application will not be able to find it.

Environment variable

You can override the location that Sampler checks for the license.key file with an Environment Variable.